Services
Private check-in/out
24-hour front desk
Daily housekeeping
Room service
Wake-up service
Packed lunches
Currency exchange
Grocery deliveries (Paid)
Bathroom
Toilet paper
Towels
Private bathroom
Toilet
Free toiletries
Shower
Towels/Sheets (extra fee)
Safety & security
CCTV outside property
CCTV in common areas
Fire extinguishers
Smoke alarms
Security alarm
24-hour security
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Property cleaned by professional cleaning companies
Safety features
Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Breakfast to-go containers
Physical distancing
Cashless payment available
Physical distancing rules followed
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
General
Smoke-free property
Non-smoking rooms
Designated smoking area
